#51 Got any angry customer? Handle it like a pro

Description

An angry customer or mismatched expectations can certainly trigger your cortisol. In this episode we cover some strategies for how to take ownership, empathise to their situation and take action to work through a plan to rectify. — ⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3KwIiBZ⁠⁠⁠⁠⁠⁠⁠⁠⁠ — Connect with Us: Michael Momsen (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/michaelmomsen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠) Maddie Stillman (⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/maddie-stillman)⁠⁠⁠⁠⁠⁠⁠ 📣 Feedback, ideas or career questions? Send us an email - maddie@zipline.io