Voices in the Flood: Social Media as a Tool for Crisis Communication in Jakarta

Description

Explore how technology, communication, and crisis management intersect in Jakarta’s battle against devastating floods. This episode delves into Twitter data from major flood events in 2015, 2020, and 2021, uncovering public concerns ranging from submerged houses to road closures, power outages, and empathy. Discover how social media has become a vital tool for real-time insights and public communication, shaping narratives and influencing policy decisions. Through topic modeling, we reveal patterns in public sentiment and discuss how platforms like Twitter enhance disaster management strategies, reflecting struggles and driving change in the face of natural disasters.