The Technology That Gets You to Pay More & The Good News About Envy

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When you delete a spam text, your phone often gives you the option to “Delete and Report.” But have you ever wondered what actually happens when you report it? Who gets the report? Does anyone do anything with it? Turns out, hitting that button isn’t as pointless as it may seem. https://consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages Imagine two people shopping for the exact same thing — but being offered different prices based on what a company knows about each of them. That’s the unsettling idea behind “surveillance pricing” and it happens all the time. Companies can use data, algorithms, hidden fees and other techniques to determine how much they think you are willing to pay — and then charge accordingly. So how does it work and what can consumers do about it? My guest is Lindsay Owens is president and CEO of the Groundwork Collaborative, an economic think tank and corporate watchdog in Washington, D.C. She has testified before Congress and advised lawmakers on consumer and economic issues. She is author of Gouged: The End of a Fair Price—and What That Means for Your Wallet (https://link.amazon/B0f69O9qK). Envy has a terrible reputation. We’re told not to compare ourselves to others, to be grateful for what we have and certainly not to covet what someone else has. But what if envy isn’t a character flaw at all? What if that uncomfortable feeling is actually giving you useful information about what you want from your own life? Social scientist Stacy Kim explains why envy may be worth paying attention to and how to use it without letting it consume you. She has spent more than 15 years helping people understand and use envy more productively and is author of Envy: Why Wanting What They Have Is the Key to Getting What You Want (https://link.amazon/B01U7KWW1). Why do certain foods — lasagna, chili, stews and other leftovers — often taste even better the next day? What could possibly happen sitting in the refrigerator overnight that improves the flavor? There is actually some interesting scien