The Culture Delusion Everyone Regrets - Jessica Kriegel

Description

In this insightful episode, Charles sits down with Jessica Kriegel, culture strategist, author, and former Chief Scientist of Workplace Culture at Culture Amp, to explore how values, leadership, and intentional culture drive sustainable performance in modern organizations. Jessica unpacks what workplace culture really is, challenging the idea that it's about perks or slogans, and revealing how shared behaviors and belief systems shape everything from engagement to execution. From helping companies navigate rapid growth and change to decoding why culture breaks down during moments of pressure, Jessica shares what it takes to build environments where people actually thrive. She explains how leaders can translate values into daily actions, create trust at scale, and align teams around a clear sense of purpose, without sacrificing accountability or results. Together, they dive into the future of work, why culture must evolve alongside technology, how transparency and feedback fuel high-performing teams, and why leadership today is less about control and more about connection. This conversation reframes culture as a strategic advantage, not a "soft" concept, and shows how the strongest organizations are built from the inside out. This isn't just a conversation about company culture. It's a blueprint for building workplaces people believe in, contribute to, and choose to stay part of. KEY TAKEAWAYS: -How Jessica Kriegel became a leading culture strategist by turning data, behavior, and psychology into actionable workplace insights -Why company culture isn't about perks or slogans—but about consistent behaviors and shared beliefs -How leaders unintentionally break culture during periods of growth, pressure, or change -Why values only matter when they show up in daily decisions and actions Head over to provenpodcast.com to download your exclusive companion guide, designed to guide you step-by-step in implementing the strategies revealed in this episode. KEY POINTS: 01:10 – What culture really means: Jessica challenges th