How to Handle an Irate Customer in a Dead End Mock Call
33:29 · 8,259 plays
Mula sa album Mock Calls with Explanation
Paglalarawan
In this mock call, you will learn how to de-escalate a sup call (supervisor call) and handle a dead-end scenario with an irate customer. You will also learn how to confidently deliver a bad news to your customer and how important your tone of voice is.
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